2024 Content Calendar*

Our editorial philosophy is focused on helping industry professionals do their jobs more effectively, efficiently and profitably by providing a balance of business-and technical-related content.

*Editorial Calendar is tentative and subject to change.
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January/February 2024

Technology

  • President’s Channel
  • Government Relations
  • Information Overload: How to cope with the data streams public safety telecommunicators are exposed to.
  • Integration of Technology in the ECC
  • Axon/Body Worn cameras: How agencies keep track of officers
  • DRONES: Gaining clearance, how to use them before and after emergencies.
  • AI and Chat GPT
  • Real Time crime centers, Live 9-1-1

Ad Space Deadline: 11/07/2023

March/April 2024

The Telecommunicator

  • President’s Channel
  • Government Relations
  • PTSD and Tetris as a treatment
  • Family Ties: How families who work in public safety communications relate to each other. Spouses who met on the job; how they deal with shift work, child care and relationships. Statistics on divorce rates.
  • Staffing and Politics: Working with city and county government.
  • Children: Bringing children up to age 1 into the center while the employee is working.
  • Outreach: side gigs and volunteer work

Ad Space Deadline: 1/10/2024

May/June 2024

Staffing and Wellness

  • President’s Channel
  • Government Relations
  • Recruiting: Military spouses and veterans, high school programs
  • Staffing: Addressing the underlying staff retention issues such as shift work and caregiving responsibilities
  • Human Resources and Family Medical Leave resources for caregiving
  • High School Internships: Michigan and Cobb County, Georgia, use high schools and college interns to cultivate new ECC hires.
  • Perception: Combating negative perception of the 9-1-1 industry
  • State of Virginia retention grant
  • Out of Office: Public Safety Telecommunicators leave the office to work with public safety partners
  • Dail Observation Report Writing
  • Retention – 9-1-1 as a stepping stone vs career
    • Being held hostage because of the benefits and pay.. APCO Retains program
    • Career path for retention – lateral growth, committees, step plan, etc.
    • APCO Scholarships
    • “Job Hopping” – corporate vs public sector

Ad Space Deadline: 3/7/2024

July/August 2024

Professional Development & Annual Conference

  • President’s Channel
  • Government Relations
  • Succession: Encouraging growth without veteran employees leaving.
  • Development: Individual plans for professional development.
  • Job shadowing
  • Attendance Spotlight: Spotlight on a person that attended conference in 2023 and how it’s impacted them.
  • Resources: What is available to employees to help in professional development?
  • Relationships: Finding the balance of needs of the employees

Ad Space Deadline: 4/26/2024

September/October 2024

Safety and Security

  • President’s Channel
  • Government Relations
  • Psychological Safety: What conditions are required to maintain the ECC as a safe space.
  • Internal Threats: Compromising secure systems, social media
  • Personal safety: Getting to work safely during inclement weather
  • Workplace Violence: Gun safety in the ECC
  • Cyber Security
  • Emotional Security: Being emotionally secure as a member of the LGBT community
  • Access Control: Vendors, contractors, janitorial staff, etc. Facility hardening/retrofitting
  • Penetration Testing: Testing and exercising with respect to physical and cyber
  • Security and Personal Devices: Accessing data from personal devices, availability for public to view, situational awareness
  • Gender Identity: Employees transitioning and using facilities

Ad Space Deadline: 7/31/2024

November/December 2024

High Impact/Low Frequency

  • President’s Channel
  • Government Relations
  • Election Coverage: civil unrest and planning
  • Unrest: Restoring trust after officer misconduct or other high-profile events
  • Call swatting
  • Train Derailments
  • False Alarms: The tsunami warning in Hawaii and managing alerts made in error.
  • Bombs and explosions
  • Loss of power: Evacuation, bridge collapse and chemical release, building collapse
  • Military Bases: Emergencies and mutual aid
  • SOPs: How to write one, how often to update
  • TERT Deployments
  • Emergency Management and EOC activations:. ESF2 functions and 9-1-1’s role
  • Fires at high occupancy locations where evacuations may be delicate (hospitals, etc)
  • PACE Planning: Multiple/cascading failures; working from home when systems go down
  • Surrounding city/county impacts of high impact/low frequency events
  • Mass Shooting: Resources needed
  • EOC Activation
  • Aftermath of a critical incident

Ad Space Deadline: 9/6/2024

In Every Issue

  • President’s Message

  • Regulatory Updates

  • Continuing Dispatch Education (CDE) Articles (2)

  • Membership Updates